Analytics Agency Calgary
Gather Data, Hypothesize, Test, and Measure
No different than the late ’90s during the start of what would later become Search Engine Optimization, we found ourselves at the forefront of a new industry with little leadership to guide us. There was palpable demand for performance when it was still unclear exactly what would drive a website to the top of the search engine results page. The only way forward was to experiment. Experimentation truly was the only path to determine what would have a positive impact for our clients.
In the 27 years since we started in business, the internet has become increasingly complex, but when you take a step back you realize that the process of pioneering today still follows the same steps as it always has.
Gather Data, Hypothesize, Test, and Measure.
Marketing with Precision Means
Going From Data to Decisions
CAYK is more than a marketing agency or analytics firm. With roots in custom application development, and a multifaceted history of combining technology and marketing together our experience has uniquely positioned us to help you answer your strategic, analytics, and data driven marketing questions. While we certainly take a holistic approach to the way we develop strategy for the organizations we help, we’ve also learned that our big-picture thinking must be combined with a highly refined sense of detail. This combination of big, bold marketing tactics, alongside “data first” precision, is absolutely crucial if you want to progress your organization to the next level.
Data Capture & Collection
Near the beginning of your organization’s data maturity, there can be a need for guidance as to what possibilities exist within the data you already have access to. At the same time, there is often a deep-seated uncertainty about what data could be available that has not yet been leveraged. While it wasn’t initially apparent, CAYK’s roots in development and technical optimization had uniquely positioned us to help you continue the process of envisioning and implementing new data capture systems.
Each piece of data captured not only has to abide by pertinent Privacy (PII) & Information handling laws but should be gathered intentionally, specifically contributing towards the target business outcomes that you are striving towards. Too many organizations, particularly those within the marketing sector while directing their clients, when first “testing the waters” in the data and analytics space will capture data with a shotgun “all-data-is-useful” approach. Secondary to the fact that some data cannot legally be captured, not immediately apparent is the fact that gathering too much irrelevant data can be just as bad as not gathering enough.
This situation of “wide-net” data capture without recourse can make your organization even more dependant on a third party while failing to see liabilities in what is being captured on behalf of your organization. If that third party is also reporting to you their performance, then “all data with no plan” can mean giving that individual or team the ability to omit certain variables, control for certain factors, and generally manipulate their apparent performance, like “P-hacking” of academic journal publications.
The development of your organization’s data capture framework should be carefully planned and agreed to by all stakeholders before new data capture initiatives are implemented. This pre-determination will serve to enable specific and intentional data capture, disallowing manipulation, and enabling insight into previously opaque business processes and initiatives.
Information gathering with strategy serves as the foundation upon which your future Data Warehouse can be built. As with the actual foundation beneath the building you are in right now, you’ll always be able to look bad and be glad that you had the correct expertise on your team from planning to development.
Data Pipelining / ETL
Setting up infrastructure to capture new data is immediately followed by the need to centralize these future insights somewhere that they can be analyzed. Sometimes data is simply transported (pipeline), and other times it makes more sense to pre-process or structure the raw data before sending it off for storage (ETL).
It is often the case that tasks which found to be tedious, repetitive or unstimulating, will be the first ones that fail to be accomplished. Putting care towards ensuring that the flow of your data is largely automated will ensure that the ever important shuffling of your data from one place to the next isn’t something that is let to fall by the wayside.
Like all forms of automation, it takes a well rounded and holistic understanding of the process to be automated in order to successfully achieve the task. Let CAYK guide you through the technical, so you can focus on the business insights.
Leveraging Your Data
Now with structured data in hand, you’re ready to get back to business. With visibility into what is and is not working within your organization you’ve gained not just insight, but a powerful new arsenal to continue to drive towards success. With the power of historical data, you’ve set the stage to increase your organizational data sophistication from simple reporting to actual analytics.
It is the analysis that you seperate data from analytics.
Leveraging newfound telemetry to diagnose, instead of review, to ask not “what happened?” but instead “why did it happen?”. These changes signify the true benefit in the use of your data. They are the beginning of the shift in your organization towards leading new trends, and increasing efficiency at every level of your organization.
Improve User Experience
At the intersection of web design and marketing, user experience is everything. If your site has an outdated design, 94% of visitors won’t trust it (source). 47% of them expect your web pages to load in two seconds or less. Falling short on mobile friendliness will make your visitors 5 times more likely to abandon what they’re doing on your site. If your contact forms or your live chat don’t work as they should, you stand to lose countless leads. Missing the updates that your CMS and plugins need can also introduce usability issues. Your use of organizational data is one of the easiest ways to identify the areas of your user-flow that are failing to be exceptional.
Abide by Privacy Legislation
A key area of differentiation which highlights CAYK’s ability to help your organization is our awareness of and adherance to local and international personal information handling and privacy rights legislation. The importance of compliance cannot be overstated, and some agencies have failed to stay up to date, leading to direct implications to your organization. Though we have lots of information specific to our policies relating to privacy and personal information handling, do not hesitate to contact us, or request a consultation, and we would be happy to help you better understand the implications to your organization
Keep Content Quality High
Content is the voice of your website. This is true not only about the articles you post on your blog, but also the various pages of text that tell your story and describe your products or services. Interestingly, very few organizations think to leverage their analytics to better understand which portions of their content most resonate with their target audience. To do its job properly, content needs to be more than just well-written and search-optimized.
Content should be proven to work!
Optimize Security & Privacy
Unfortunately it is true that the internet can be a bit of a shady place at times. It’s safe to assume that nearly everyone who uses the internet is at some point explicitly concerned about the security of their data. This is particularly true, if you find that you have been the victim of a data breach. With personal data leaking from organizations every day, it’s important for you to consider the importance of keeping your own organization secure to protect your own clients. Our years of road-mapping and implementing complex analytics capture systems equipped CAYK with a unique expertise. From limiting the attack surface of your existing data framework, through to guiding your organization further along the path of data sophistication, we are uniquely qualified to help your organization! If you think we may be able to help, you should consider requesting a consultation with a CAYK Consultant. There is no obligation and our goal is to ensure that you receive value in return for your time from the very first interaction with our team!
Working with CAYK
You Are Given Direction Through Data
Digital Analytics Framework Development
Every single organization that chooses CAYK is given (at no cost) a custom analytics framework. From custom event tracking for conversion goal measurement, through to custom data segmentation & dimensioning, we ensure you have what you need to measure organizational success for years to come!
Have your CAYK and eat the competition too!
Convert Your Visitors
Developing Your Data Framework
As we often say, every component of digital marketing should be pursued with a concrete plan in place. There are few cases where this is more true than with data & analytics. That’s why developing an analytics framework is crucial to how you work with marketing data. Your framework serves as your blueprint for how to get the data you need, how to organize and examine it, and how to leverage it for decision making. Whether you need to better understand user behaviour on your website, or maximize your paid advertising return, your data framework will ensure you have the tools required to drive towards success.
What Leveraging Data Will Achieve For You
There’s no doubt that your approach to analytics—and the framework that defines that approach—will determine the success of your advertising, optimization, and marketing as a whole. By failing to leverage data, you may accidentally turn the power and precision of modern machine learning into a new form of shotgun marketing. By capturing and leveraging data which fails to correlate to the actual long term goals of your organization, you stand to teach optimization algorithms to focus on the wrong objectives. Data availability is key, and ensuring the correct data is the focus is critical. Without a predetermined objective, and the data required to measure if that goal has been met, you may find yourself feeling like you are caught holding an invoice in one hand, and nothing but uncertainty in the other.
Not all data is of equal value to your organization’s goals. Oftentimes the small subset of available data that is most valuable is not available with “out of the box” analytics tools. You can leverage the years of experience and expertise that CAYK holds to better you leverage the data you have access to, to capture the valuable data that you dont, and all the while grow organizational data literacy too. If you want to forge the kinds of long-term relationships that turn leads into loyal clients, then one of the most important relationships to focus on first should be your relationship with CAYK.
Contact us today to speak to a marketing consultant, and we will help you towards achieving your organizational goals.
Without a firm foundation to stand on, the analytics that guide your marketing plan will struggle to hold up. Backed by over 20 years of marketing experience, the specialists at CAYK have helped organizations across the globe to measure and boost their performance with some of today’s most sophisticated analytics tools.
Custom Reporting Dashboard Development
Reporting on Marketing Performance
Once you have a data strategy, and are seeing increased success, you will naturally understand the power of the programs we help our clients to deploy. While seeing is beleiving, we will lead your through our unique approach to conveying an understanding of the technical details which have been leveraged to achieve your goals. Our team can stare at the data all day, but it’s not going to bring you value unless you’re clued in on what’s happening! For this reason, one of the most important elements of any service we provide to your organization is the way in which we report success to you. It’s our responsibility to have informative answers to your questions and sound advice when you’re not sure how to proceed. By working with CAYK, in addition to questions, you will finally receive matter of fact answers as well.
From Datasets to Dashboards
You Make the Decision
Before you run for the hills expecting to be confronted with a bunch of spreadsheets or worse, the expectation to learn an industry tool like Google BigQuery, we can assure you that this won’t be the case. Instead, the marketing insights that summarize your progress will be processed and made available to you in whatever form is best for you and your organization. From direct access to raw datasets, through to dynamic dashboards, we will be sure you have your own data in the form and format most likely to help you achieve your goals.
CAYK will heelp you access your data, be it through dashboard or dataset, your data will be one of your most powerful tools. Acting on the analytics born of your data is a journey in and of itself. A top-of-the-line reporting dashboard can uncover a lot about where you are, but it will only fulfill its purpose if it helps you decide where to go. Whatever the data may show to you, it needs to be as actionable as it is revealing.
We would therefore be pretty irresponsible marketers if we simply handed you a sleek-looking set of data visualizations and expected you to take it from there. CAYK is determined to not only help you understand the data, but to work closely with you in creating revised goals, new priorities, and dynamic ideas that will yield the highest possible value from your strategy.
Why Do Agencies Report on Their Own Performance?
We don’t ask a home builder to do their own home-inspection, why then do we ask marketing agencies to give us reports on the success of the marketing programs they are running?
Sometimes reports that have been tailored to show nothing but success, omitting all opportunities for improvement?
We didn’t become one of Canada’s most trusted marketing agencies just because of our technical know-how. Our clients often choose us because we lead with transparency. From direct access to raw datasets, to our heart-on-our-sleeve approach to showing you “behind the curtain”, we ensure that you never have to question whether or not you’re being given the whole picture.
You want to see that our expertise is actually strengthening your organization, and we want you to be confident in our relationship’s honesty, transparency, and our ethics in business.
Contact CAYK, get the results you want, and to see increased success with your own eyes!
Analytics
Measurement
Setup &
Conversion
Tracking
Implementation
If we were like a lot of marketing agencies out there, we’d provide your business with a marketing strategy that’s flashy on the outside and empty on the inside — content, social media, a trendy website, but no clear indication of whether or not it’s helping you grow. Thankfully, we’re not like most agencies. If you want to see the hard numbers behind what your marketing strategy is doing for your bottom line, you’ve come to the right agency. We can help!
The Power of Analytics
So Many Tools, So Little Time
Tracking Conversion
You want your potential leads to carry out specific actions, whether it’s filling out a form, giving you a call, or making an online purchase. How effective are your marketing efforts when it comes to facilitating these conversions? Are they pulling their weight to bring you closer to your conversion goals? This is the beauty of conversion tracking. It gives you the knowledge you need to evaluate conversion rates and formulate actionable steps for improving them.
Our experience has taught us that this is nothing less than indispensable, so to complement your analytics setup, we’ll implement powerful conversion tracking system for a more complete solution. It’s the perfect combination for getting a clear picture of how your strategy is paying off.
A Smarter, More Profitable, and Easier to Understand Marketing Strategy Begins with a Powerful Data Capture Framework with CAYK
Optimize Security & Privacy
The internet can be a shady place. It’s safe to assume that nearly everyone who uses it is at some point explicitly concerned about the security privacy of their data. These concerns certainly aren’t unfounded; hacker attacks are said to take place every 39 seconds. As a modern business owner, you’re just as acquainted with this concern as anyone else. 43% of cyber attacks target small businesses and no less than 64% of companies have experienced web-based attacks. In the interest of protecting both your business and your visitors, continuously fortifying your site in this department is of the utmost importance.
Your SSL certificate, privacy policy, updates to your content management system, and other security and privacy essentials will always receive the focus they deserve during our audits. No stone will be left unturned to maintain the trust of your audience, not to mention your trust in us!
With CAYK, Your Organization Can Acheive Even Greater Success
For business owners and marketing experts alike, there are few things more frustrating than a potentially great business website held down by technical snags. Fortunately, you don’t have to settle for “almost amazing”. As the digital hub of your business, your site can’t afford to fall behind, and CAYK will make sure that it never does. We’ve only given you a glimpse of what our 300-point technical audits can accomplish for you, so reach out to our team to learn more!
Our Programs Work, and We're Willing to Bet on it.
We’re so confident that you will be successful that we choose to make it as easy as possible for you to work with CAYK, and we practice what we preach when it comes to letting data lead decision-making. When our data showed that the average length of our client relationships is measured across years, not months, we realized that asking for 12-month agreements brought little value and was a barrier to entry for some. We minimize your risk by avoiding “vendor locking” our clients to us and even “put our money where our mouth is” by no longer asking our clients to sign a term commitment. Pure month-to-month services mean we carry the risk, not you. Suppose you decide to retain CAYK as your agency of record, and you’re not happy. From the first day or services through to decades into the relationship, if that is ever the case, you can cancel your service immediately, without notice, and with no hard feelings.
It hasn’t happened yet, and we doubt you will be the first because our programs work, and we make a point to prove performance through our unique data, analytics and attribution expertise.
Our agency doesn’t just want to deliver results; we have to.
Fill in the form below and let us prove it to you.
