Home > Privacy Policy – CAYK Marketing
We collect information that you provide to us or voluntarily share with other users, in addition to general technical information that is automatically collected by our systems, including IP addresses, browser information and cookies, to provide a better user experience and generally improve the Website.
Your personal information may be gathered from websites we operate, third parties, and other lawful sources. Technical information about how you access and use our Website, as well as information about your device, is automatically collected and used for Website operation, optimization, analytics, content promotion, and enhancement of the user experience.
In accordance with applicable law, we may use your information to contact you with relevant information about our Website, products, and services. We do not disclose your personal information to others except as described in this Privacy Policy or as necessary to provide our services.
Information that you choose to publish on our Website or social media accounts (blogs, testimonials, videos, text, music, reviews, deliveries) may be read, collected and used by others who access them.
All of the information that you provide to us is stored on secure servers in a controlled environment with limited access. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. These international transfers are made pursuant to appropriate safeguards to protect your personal information.
You may exercise your rights in respect of your personal information that we hold by contacting us at [email protected]. Additional information regarding the rights applicable to you are in the detailed terms of the Policy below.
The above-noted summary contains highlights of our policy. We encourage you to read more about the information we collect and how we use it in the detailed terms of our Policy below.
Information You Give to Us
We collect personal information about you when you voluntarily submit information directly to us by filling in forms on our Website or by corresponding with us by phone, email or otherwise.
This includes information you provide when you complete forms on our Website, contact us through our Website or other communication channels, participate in discussion boards, forums, or other social media features available on our Website, enter a contest, promotion, or survey, report a problem with our Website, or otherwise interact with features and services we make available from time to time.
If you choose not to provide personal information, we may not be able to provide certain products or services to you or respond to your requests.
For each visitor to our webpage, our web server automatically recognizes no information regarding the domain or email address.
We collect the email addresses of those who communicate with us via email, information volunteered by the consumer such as survey information and/or site registrations, name and address, telephone number, fax number, and payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded, used to improve the content of our web page, used to notify consumers about updates to our website, or used by us to contact consumers for marketing purposes. Additionally, data will be deleted as requested.
Information We Receive from Other Sources
We may receive personal information from individuals, organizations, or third parties that interact with us or provide information on your behalf where permitted by law.
We may receive personal information about you if you use any of the other websites we operate or the other services we provide from time to time.
We also work closely with third parties (including, for example, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them, subject to your agreements with them.
The following table (“Table 1”) sets out the categories of personal information you provide to us and that we receive from other sources, how we use that information, and the legal basis which we rely upon to process the information and determine applicable retention periods.
Table 1. Personal Information We Collect
| Category of Personal Information | How We Use It | Legal Basis for the Processing |
|---|---|---|
|
Contact information and basic personal details. Your name, phone number, address, location, IP address, and email address. |
We use this information to communicate with you, including sending statements, news, alerts, and marketing communications; respond to inquiries and customer service requests; and provide our products and services. | Processing is necessary for our legitimate interests, including communicating with you effectively, responding to your inquiries, and marketing our services. Processing is also necessary for the performance of a contract or to take steps prior to entering into a contract. |
|
Correspondence and comments. Information you provide when contacting us by email, telephone, mail, website forms, or other communication channels. |
To respond to your questions, requests, concerns, and customer service inquiries. | Processing is necessary for our legitimate interests in communicating with you effectively and resolving your inquiries. |
|
Payment information. Credit card information, billing details, and other financial information required to process payments. |
To process payments, prevent fraud, and manage billing for our services. | Processing is necessary for the performance of a contract and for our legitimate interests in detecting and preventing fraud. |
|
Recruitment information. Contact information, resumes, employment history, references, LinkedIn profile, and other information submitted during the recruitment process. |
To evaluate applicants and facilitate recruitment activities. | Processing is necessary for our legitimate interests in assessing your suitability for employment opportunities. |
| All personal information described above. | To operate, maintain, improve, secure, and administer our Website, products, and services; conduct troubleshooting, analytics, testing, research, statistical analysis, and develop new products and services. | Processing is necessary for our legitimate interests in administering and improving our business, Website, and services. |
The following table (“Table 2”) sets out the categories of personal information we collect automatically, how we use that information, and the legal basis on which we rely to process the information and determine the applicable retention periods.
Table 2. Personal Information Collected Automatically
| Category of Personal Information | How We Use It | Legal Basis for the Processing |
|---|---|---|
|
Contact information and basic personal details. This may include the website from which you arrived, the website you visit after leaving our Website, how frequently you visit our Website, the date and time of your visits, the pages you view, whether you open emails or click links contained in emails, whether you access our Website from multiple devices, and other actions you take while using our Website. We also collect technical information such as your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring and exit pages, operating system, date and time stamps, and clickstream data. |
We use this information to conduct analytics, monitor how our Website is used, improve our Website and services, support internal business operations, generate marketing insights, and determine which products, services, news, or other information may be of interest to you. | Processing is necessary for our legitimate interests, including analyzing and improving our Website and services, enhancing the user experience, and supporting our marketing activities. |
|
Information about your device. We collect information about the computer, tablet, smartphone, or other electronic device you use to access our Website. This may include the device type, unique device identifiers, operating system, browser, applications connected to our Website, Internet Service Provider or mobile network, and IP address. |
We use this information to ensure our Website functions properly on your device, provide our services, maintain and improve our Website, troubleshoot technical issues, and develop new products and services. | Processing is necessary for our legitimate interests in providing a secure, reliable, and optimized Website experience and improving our products and services. |
We may combine the personal information you provide with information collected automatically through your use of our Website. This helps us better understand how visitors interact with our Website and allows us to improve the services and information we provide.
We may anonymize and aggregate the personal information we collect so that it can no longer be used to identify you. We may use anonymized information for purposes including testing our systems, research, data analysis, improving our Website and services, developing new products and features, and sharing aggregated information with third parties where appropriate.
Disclosure to third parties
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 2 of the Canada Business Corporations Act, R.S.C., 1985, c. C-44.
We may disclose your personal information to third parties in the following circumstances:
Where applicable, we require third parties to respect the security of your personal information and to treat it in accordance with applicable privacy laws. We do not permit our third party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Marketing Communications
Where permitted by applicable law, we may use your personal information to send you information about our products, services, promotions, newsletters, industry updates, events, or other information that may be of interest to you.
If you have given your consent to receive marketing communications from us, you may withdraw your consent at any time. You may opt out of receiving future marketing emails by following the unsubscribe instructions included in our emails or by contacting us at [email protected].
If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing [email protected] or by calling 403-456-0072.
Persons who supply us with their telephone numbers online may receive telephone contact from us regarding orders they have placed online or information they have requested. We may also contact individuals regarding new products, services, or upcoming events. If you do not wish to receive telephone calls from us, please let us know by emailing [email protected] or by calling 403-456-0072.
We will honour your marketing preferences in accordance with applicable law. Please note that even if you opt out of receiving marketing communications, we may still send you service-related communications where necessary for the administration and provision of our services, or to comply with legal obligations.
Security
All information you provide to us is stored on secure servers in a controlled environment with limited access.
While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal information. We cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
International Transfers of Your Personal Information
The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers have operations.
If you are located in the European Union (“EU”), your personal information will be processed outside of the EU, including in the United States. These international transfers of your personal information are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission.
If you wish to inquire further about these safeguards used, please contact us using the details set out at the end of this Privacy Policy.
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and the applicable legal requirements.
You have certain rights regarding the personal information we hold about you in accordance with applicable privacy laws.
Right of Access and Portability
You have the right to obtain access to your personal information, together with certain related information, and to receive that personal information in a commonly used format. Where applicable, you also have the right to have your personal information transferred to another data controller.
Right to Rectification
You have the right to request that inaccurate or incomplete personal information be corrected without undue delay.
Right to Erasure
You have the right to request the deletion of your personal information without undue delay in certain circumstances, including where the personal information is no longer necessary for the purposes for which it was collected or processed.
Right to Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as where you contest the accuracy of the personal information while we verify its accuracy.
Right to Object
You have the right to object, on grounds relating to your particular situation, to the processing of your personal information. You also have the right to object to the processing of your personal information for direct marketing purposes where such processing relates to direct marketing.
If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.
Upon request, we will provide you with information about whether we hold any of your personal information.
You may access, correct, or request deletion of your personal information by contacting us at [email protected]. We will respond to your request within 30 days.
Additionally, if you no longer wish to receive email, postal mail, or telephone communications from us, you may contact us at [email protected] or call 403-456-0072 to update your communication preferences.
If you reside in the European Union (“EU”), we are the controller of your personal information for the purposes of European data protection legislation.
You also have the right to lodge a complaint with your local data protection authority. Information about how to contact your local data protection authority is available at https://ec.europa.eu/newsroom/article29/items/612080/en.
Cookies
Our Website uses cookies and similar technologies (collectively referred to as “cookies”) to distinguish you from other visitors to our Website. This helps us provide you with a better user experience, enhance and personalize your experience, monitor and improve our Website and services, and support other internal business purposes.
As is true of most websites, we gather certain information automatically. The information we may collect is described in detail in Table 2.
We use the following types of cookies:
Strictly Necessary Cookies
These cookies are required for the essential operation of our Website. They enable core functionality such as page navigation, security, and other features necessary for the Website to function properly.
Analytical and Performance Cookies
These cookies allow us to recognize and count the number of visitors and understand how visitors use our Website. This information helps us improve the performance and functionality of our Website and make it easier for visitors to find the information they need.
Functionality Cookies
These cookies recognize you when you return to our Website. They help us remember your preferences, such as your language or region, and provide a more personalized browsing experience where applicable.
Targeting Cookies
These cookies record your visit to our Website, the pages you view, and the links you follow. We use this information to improve our Website, better understand visitor interests, and make the content and advertising displayed on our Website more relevant to you. We may also share this information with third parties for these purposes.
Third parties, including advertising networks, analytics providers, and other service providers, may also use cookies over which we have no control. These cookies are generally analytical, performance, or targeting cookies.
We may partner with third parties to display advertising on our Website or manage our advertising on other websites. These third-party partners may use technologies such as cookies to collect information about your activities on this Website and other websites in order to provide advertising based on your browsing activities and interests.
If you do not wish to have this information used to provide interest-based advertising, you may opt out by contacting us. Please note that opting out of interest-based advertising does not prevent you from receiving advertisements. You will continue to receive generic advertising.
You may refuse the use of cookies by adjusting your browser settings to block some or all cookies. However, if you choose to block all cookies, including strictly necessary cookies, some parts of our Website may not function properly or may become inaccessible.
Comments
When visitors leave comments on our Website, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymized string (also known as a hash) generated from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar Privacy Policy is available at https://automattic.com/privacy/.
Once your comment is approved, your profile picture, if applicable, may be publicly displayed alongside your comment.
Embedded Content From Other Websites
Articles and other content on our Website may include embedded content, such as videos, images, maps, or articles from third-party websites.
Embedded content from other websites behaves in the same manner as if you visited those websites directly. Those websites may collect information about you, use cookies, employ additional third-party tracking technologies, and monitor your interaction with the embedded content.
SMS and Electronic Communications
If you provide your phone number and choose to opt in, we may send you SMS or other electronic communications regarding upcoming meetings, events, appointment reminders, pending document signatures, or other service-related notifications.
Participation in these communications is optional, and you may opt out at any time.
Comment Retention
If you leave a comment on our Website, the comment and its associated metadata may be retained indefinitely to help us automatically recognize and approve future comments without requiring additional moderation.
Spam Detection
Visitor comments may be processed through automated spam detection services.
CAYK Marketing’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
For more information, please visit the Google API Services User Data Policy https://developers.google.com/terms/api-services-user-data-policy.
Our Website is not directed to persons under the age of 16, and we do not knowingly collect personal information from children under the age of 16.
If you become aware that a child has provided us with personal information without the appropriate consent, please contact us using the contact details provided at the end of this Privacy Policy so that we can take the appropriate steps in accordance with our legal obligations and this Privacy Policy.
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian residents who use our Website may request information regarding the existence, use, and disclosure of their personal information and request access to that information.
To make such a request, please contact us at [email protected].
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your personal information.
When we make a material change to this Privacy Policy, we will update the Last Modified date at the end of this Privacy Policy.
Changes to this Privacy Policy become effective when they are posted on this page.
If we need to provide you with information for legal, marketing, or other business-related purposes, we will use the communication method we believe is most appropriate under the circumstances. We will generally do this by email or by posting a notice on our Website.
The fact that we may send notices to you does not affect your ability to opt out of certain types of communications as described in this Privacy Policy.
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer:
Joshua West
Email: [email protected]
You may also contact us at:
CAYK Marketing Inc.
438 11 Ave SE, Suite 500
Calgary, AB T2G 0Y4
Canada
Phone: 403-456-0072
General Email: [email protected]
Last Modified: July 20, 2026
